Cookie Policy

1. What are cookies?

Cookies are small text files placed on your computer, smartphone, tablet or other device when you visit a website. They allow websites to remember information about your visit, support website functionality and help website operators understand how their websites are used.

We may also use similar technologies, such as pixels, tags, scripts, local storage and embedded content. References to cookies in this policy include these similar technologies where applicable.

2. Why we use cookies

We may use cookies to:

• Make our website operate correctly and securely.
• Remember your cookie consent choices.
• Enable online forms and quotation requests.
• Prevent spam, fraud and misuse of the website.
• Understand how visitors use the website.
• Identify and correct performance or usability problems.
• Measure advertising effectiveness where applicable.
• Improve our website, services and quotation experience.

3. Types of cookies we use

4. First-party and third-party cookies

First-party cookies are placed directly by our website. Third-party cookies are placed by external service providers whose tools, content or services are used on the website.

Depending on the services enabled on our website, providers may include:

• CookieYes
• Google Analytics
• Google Maps
• Google services
• Meta or Facebook services
• YouTube
• WordPress and relevant WordPress plugins
• Website security, hosting and form-processing providers

These providers may process information in accordance with their own privacy and cookie notices.

5. Cookie consent

When you first visit our website, you will be shown a cookie consent banner. This allows you to:

• Accept all cookies.
• Reject non-essential cookies.
• Choose which optional cookie categories you accept.

Non-essential cookies should remain disabled unless and until you provide consent.

You can change or withdraw your consent at any time by using the Cookie Settings button or link displayed on our website.

6. How long cookies remain on your device

Session cookies

Session cookies usually expire when you close your browser.

Persistent cookies

Persistent cookies remain on your device for a set period or until you delete them. Their duration depends on the purpose of the cookie and the provider that placed it.

7. Cookies currently used

Our CookieYes consent-management system may display or generate an up-to-date cookie declaration containing information such as:

• Cookie name
• Provider or domain
• Purpose
• Cookie category
• Expiry or duration

8. Information cookies may collect

Depending on the cookies accepted and the services enabled, cookies and similar technologies may collect or generate:

• IP address
• Browser type and version
• Device type
• Operating system
• General or approximate location
• Pages viewed
• Time and date of visits
• Referral source
• Website interactions
• Cookie consent records
• Advertising or analytics identifiers

Where this information constitutes personal data, it is handled in accordance with applicable UK data protection law and our Privacy Policy.

9. Managing cookies through your browser

Most browsers allow you to view, delete or block cookies through their privacy or security settings.

Blocking all cookies may affect the operation of some website functions. For example, forms, consent preferences or embedded services may not work as intended.

Browser controls do not replace the consent choices available through our Cookie Settings tool.

10. Legal basis

We use strictly necessary cookies where they are required to provide website functionality or a service requested by you.

We rely on your consent before using non-essential cookies, including optional analytics, functional or marketing cookies.

Where information collected through cookies is personal data, our processing is also subject to the UK General Data Protection Regulation and the Data Protection Act 2018.

11. Your data-protection rights

Where information collected through cookies identifies you or relates to you as an identifiable individual, you may have rights including:

• The right to be informed.
• The right of access.
• The right to rectification.
• The right to erasure.
• The right to restrict processing.
• The right to object to processing.
• The right to data portability where applicable.
• The right to withdraw consent at any time.

Further information about these rights is available in our Privacy Policy.

12. Changes to this Cookie Policy

We may update this Cookie Policy to reflect changes to our website, cookies, service providers, legal obligations or regulatory guidance.

The latest version will be published on this page with a revised effective date.

13. Contact us

14. Complaints

Please contact us first if you have concerns about how information collected through cookies is handled.

You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113